Privacy & Cookies Policy

When you visit our website, make an enquiry, complete a booking form, or contact us directly, we may collect the following information:

• Your name.
• Your email address.
• Your telephone number.
• Details of your enquiry, booking, or message.
• Any other information you choose to share with us.

We may also collect limited technical information when you browse our website, such as your IP address, browser type, device type, and how you use the site. This helps us understand visitor activity and improve the website for everyone.

We use the information we collect to:

• Respond to enquiries and messages.
• Manage reservations and customer requests.
• Improve our website, service, and customer experience.
• Keep internal records.
• Comply with legal and regulatory requirements.

We only keep personal information for as long as it is needed for these purposes.

If you make a payment through our website or through a trusted third-party payment provider, your card details are handled securely. We do not store full payment card details on our own systems.

We take appropriate steps to protect your information and aim to keep it secure at all times.

We do not sell your personal information to anyone. In some cases, we may share it with trusted service providers who help us run our website or business, such as booking systems, payment processors, website hosting providers, or analytics services.

These providers are only permitted to use your information to carry out the services they provide to us.

Under UK data protection law, you have certain rights regarding your personal information. These include the right to:

• Request a copy of the information we hold about you.
• Ask us to correct any inaccurate or incomplete details.
• Ask us to delete your information in certain circumstances.
• Object to or restrict how we use your data.
• Withdraw consent where we rely on it.

If you would like to exercise any of these rights, please contact us using the details shown on our website.

Our website uses cookies to help it work properly and to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

We use cookies for things such as:

• Making the website function correctly.
• Remembering your preferences.
• Understanding how visitors use the site.
• Helping us improve the website and the services we offer.

Some cookies are necessary for the site to work, while others may be used for analytics or third-party tools. You can control or delete cookies through your browser settings at any time. You may also be able to manage your cookie preferences through the website itself.

Please note that if you disable certain cookies, parts of the website may not function as intended.